Son of a motherless goat!!!!

So the PayPal Multi Order shipping tool is not working right now. It wasn’t working yesterday when I tried, but this is worse. Oh much much worse. So bad that I want to scream. I tried 4 times to print those m-effin labels. No dice. I go back to my account to try it again and I see 4 debits from my account for $152 each. $152 x 4 = $608. The USPS just ripped off $608 from me.

I get on the phone to call PayPal. I get lady-who-doesn’t-speak-English and try to explain the situation. But of course I’m not the trusty husband (who is out of town today) so she can’t access the account. I finally get to the point where I can give her the correct info so she can access the account and she disconnects us. Or the phone line from here to India is just. that. great.

So I call back. I get girl-whose-name-really-isn’t-Joy and I pose as the trusty husband. Sure my name’s Derek. She tells me that there is a known problem with the Multi Order shipping tool and a refund should come from the USPS within 21 days. WTF!? 21 DAYS. I then explain to girl-whose-name-really-isn’t-Joy that I have $152 in shipping to pay, the post man is coming today, and I have $375 of the original $808 to give to someone next week. NEXT WEEK! 21 days isn’t going to cut it sistah.

Girl-whose-name-really-isn’t-Joy advises me to print the labels from the USPS directly and that she will put in a request to get my money back sooner. GREEEAAATTTT. Now I have to re-enter every last order into the USPS system and print the labels individually. FECK.

12 Comment

  1. Oh.My.Gosh. – That is the single most horrific story I have ever heard tell. I am bowing at the feet of the Queen of bad service Stories.
    You make my “Bank-of-America-online-bill-pay-double- paying-my-car-payment-and-bouncing checks-all-over-the-free-world-story” look- well, yeah it’s still pretty bad too actually. (They never returned the money for the extra payment but were SO GENEROUS as to wave the bounced check fees THEY CAUSED!!! Aren’t they sweet? I had to go and pick up my checks all over my tiny home town and try to explain it was a bank error… yeah- you know that look of: who are you kidding lady? Uh huh- the FULL OF SH#t look-thats the one I got. &*%%#$#%&*&*(*&()**(^&^$%#$@#
    Suffice it to say- I can fully understand your pain!

  2. NEAL says: Reply

    $%^&*!

    I can help with local delivery, if you need…even if it means the boy hangs out with us for a bit…just givahollar.

  3. Lauri says: Reply

    Dang… that really sucks… hope you get your refund soon

  4. Oh that’s bad. Really bad.

  5. mom says: Reply

    FOF!!! I don’t see how they can possibly keep that money for any length of time if it’s their fault. Put your foot down girl and demand to speak to their supervisor. Stinking Jack Balls!!!!!
    Mom

  6. Carrie says: Reply

    Tell them that you are charging them interest! I can’t believe they can hold your money hostage like that!!! (((HUGS)))

  7. Rhonda says: Reply

    That is terrible! I hope its resolved very soon. BTW, I thought I was the only one who still says “Son of a motherless goat”.

  8. Aye yi yi.

    If it helps at all, I did get a very nice email letting me know that my package was shipped and on the way. So even though you are paying a gazillion dollars more than you should, at least the damn things are shipping…

  9. Kate says: Reply

    I have had nothing but issues with them…hope you get it all sorted out soon! 🙂

  10. Wow! Sounds like our day yesterday trying to get our cell phone refilled with minutes. Language barriers… aren’t they fun?!

  11. Jenny says: Reply

    I thought only this crap happened to me…. reaching a non-English speaking person and not being the “authorized” person on the account only because I let my Husband set it up. B00! I did laugh out loud at the fact that you called back as your Husband. That’s brilliant.

  12. Jenny says: Reply

    P.S. “Stinking Jack Balls” – ahahahah. More brilliance!

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